Discovery and solution design
Map the current lead-to-customer process, identify handoffs, agree on success measures, and define a release scope. Select Salesforce products and licenses based on the requirements confirmed during discovery.
SALESFORCE IMPLEMENTATION
Bring your sales and service processes into one Salesforce workspace. We start with the decisions your team needs to make, then design the records, permissions, automation, and reports that support them.
Map the current lead-to-customer process, identify handoffs, agree on success measures, and define a release scope. Select Salesforce products and licenses based on the requirements confirmed during discovery.
Configure accounts, contacts, lead stages, opportunities, queues, record layouts, and permission sets. Design access for sales representatives, managers, and administrators around their actual responsibilities.
Map source fields, remove duplicates, test imports, and reconcile record counts before production migration. Validate ownership, required fields, relationships, and reporting with your business users.
Use a sandbox for acceptance testing. Prepare training, administrator handover, and a production checklist. Agree on post-launch support and track adoption against the measures defined during discovery.
A process owner, your current workflow, sample data without sensitive information, and a list of systems that must connect. Salesforce organization access and license requirements are confirmed during discovery.
The schedule depends on scope, data quality, integrations, and acceptance testing. We agree milestones after discovery rather than promising a fixed timeline before reviewing the requirements.
PLAN YOUR NEXT STEP
Discuss your workflow, existing systems, and the outcome you want to achieve.